How can we help Susan?
People at our parish are all at different stages in the process of evangelization, or the process of becoming an intentional disciple of Jesus Christ. We don't need better programs or better resources or better liturgy or better education or better buildings or better outreach or better Priests.
What we need is to communicate what the journey of discipleship looks like - from outside the Church all the way to sainthood - and help people identify clearly and simply what they need at the stage they are at. Or better still, what committed disciples should invite their friend or neighbor to. We need to give people context for all the hundreds of things we offer them. We need to give people a framework to wade through what is most important and essential and what is not.
I believe we need to stop relying on apostolates and ministries and resources to articulate what this path of discipleship looks like. As parishes we need to stop leaving it up to every ministry or group in our parish to communicate this path for the church, based on whatever program or resource they are using. Instead every parish should provide a clear path of discipleship for its parishioners.
Communicate a Clear Path of Discipleship
I don't think this is the only answer, but I think this is one answer that would help tremendously.
The catechumenate is an ancient model of Christian initiation that has been used in some form since the Early Church. It is the process of evangelization that leads a person on the fringes outside the Church into full sacramental communion with Jesus Christ within the Church. In our post-Christian cultural context of Catholics who are sacramentalized but not evangelized, I think the catechumenate is still a powerful organizing model for evangelization, because of its focus on conversion and movement. The catechumenate exists in a seminal form as early as Acts 2. The Church has been calling us to this kind of model for decades.
"The model for all catechesis is the baptismal catechumenate when, by specific formation, an adult converted to belief is brought to explicit profession of baptismal faith during the Paschal Vigil". This catechumenal formation should inspire the other forms of catechesis in both their objectives and in their dynamism." General Directory for Catechesis #59
It's time our parish communicated a clear path of discipleship, organized all their ministries around a clear path of discipleship, measured success at the macro level through the lense of a clear path of discipleship, and balanced the energy and resources of the parish around a clear path of discipleship.
What might this look like?
There are other people who are trying this out. I'm not making this all up from scratch, and I'm not the only one sensing this need. I'm writing up a longer draft of what we've come up with so far for our parish, and I'll clarify what a clear path of discipleship might look like at a parish, specifically our parish, as we prayerfully plan and move forward with this vision, and ultimately Susan, in mind.